β All policies are designed to ensure fairness for both the company and the client.
β By using TUPOS services, you agree to the terms outlined in this policy.
π‘ "We guarantee quality, structured execution, and well-built systemsβbut execution is key to success."
π 1. Business Coaching & Programs
β We guarantee that all coaching sessions provide clear, actionable strategies designed to help you scale.
β If you complete all required program work and still donβt see results, you may be eligible for additional support (see refund policy).
π 2. CRM & Automation Systems
β We provide fully set-up, functional automation systems that work as described.
β If there is a technical malfunction or issue with setup, we will provide support or fixes within 30 days of delivery.
π 3. Digital Products & Courses
β All eBooks, templates, and courses are guaranteed to be accessible and functional upon purchase.
β If you experience a download issue or file corruption, we will replace or restore access within 7 business days.
π‘ "We take ownership of our work, but we canβt guarantee results without execution."
π 1. Personal Business Outcomes
β We do NOT guarantee specific income results, revenue increases, or business growth.
β Your success is based on execution, industry conditions, and individual factors.
π 2. User Misuse or Negligence
β If a system or software is misconfigured, deleted, or altered by the user, the warranty does not apply.
β If instructions are not followed or required action steps are skipped, the warranty is void.
π 3. Third-Party Software or Platforms
β Any issues related to Stripe, PayPal, HighLevel, Kajabi, Zapier, or other integrations are not covered by TUPOS.
β We are not responsible for external outages, API changes, or third-party limitations.
π‘ "If something doesnβt work as promised, weβll make it rightβhereβs how."
π 1. Warranty Duration
β Coaching & Consulting: Service-based and comes with no performance guarantees beyond quality execution.
β CRM & Automation Setups: Covered for 30 days from completion for technical fixes.
β Digital Products & Courses: Covered for 7 days for accessibility issues.
π 2. How to Submit a Claim
β Step 1: Contact support with your purchase details and issue description.
β Step 2: We will review and troubleshoot within 5 business days.
β Step 3: If eligible, we will fix, replace, or provide additional coaching as needed.
Cookies & Tracking Technologies
π‘ "We use cookies to enhance user experience and track website performance."
π How We Use Cookies:
β Essential Cookies β Enable core functionality (login, security, preferences).
β Analytics Cookies β Track website traffic & user behavior.
β Marketing Cookies β Personalize ads & retarget visitors (with consent).
π Managing Cookies:
You can adjust cookie settings in your browser.
Opt-out of tracking via Do Not Track (DNT) settings.
π‘ "Our warranty ensures quality, but refunds are governed by separate terms."
π Warranty: Covers technical issues, setup malfunctions, or inaccessible digital content.
π Refund Policy: Covers service satisfaction but does not guarantee financial results.
π TUPOS Does NOT Offer Unconditional Refunds on Coaching Services.
π‘ "While we ensure quality execution, the ultimate responsibility for success lies with the client."
π 1. No Guarantees on Financial Outcomes
β We provide business strategy and system implementation but do not promise financial results.
β Clients assume full responsibility for business decisions and execution.
π 2. No Liability for Third-Party Failures
β TUPOS is not responsible for technical issues related to third-party software, hosting, or platform updates.
π 3. Maximum Liability Cap
β TUPOSβ total liability is limited to the amount paid by the client for the disputed service.
π‘ "Need assistance with your warranty claim? Hereβs how to reach us."
π TUPOS Support Contact Details:
π Address: 8 THE GRN STE 4140 DOVER, DE 19901
π© Email: [email protected]
π Phone: (888) 828-3289